Analytikz PBX - Enterprise Telephony
The Analytikz PBX (Private Branch eXchange) Telephony System is all you need from a modern phone system for your business. The Analytikz PBX provides an extensive core feature set. Now, you no longer have to compromise. Features such as voicemail, digital receptionist, ring groups, teleconferencing, which previously were only available to large corporations, are now available to every business.
Choose the Cheapest Call Rate • Costs Savings on Long Distance Calls, Line costs, Land Line to Mobile, Cabling • Unified Messaging - Fax, Voicemail and Email, Microsoft Outlook Integration • Quick set up, and extensible • Low Cost access to advanced telephone features • Mobility • Advanced Billing and Call Accounting Services • Free Inter-Office calls with a Multi-Branch PABX (even international calls) • Scalability • Professional Commercial Support
B E N E F I T S
The real strength of an Analytikz PBX is in the benefits it delivers to your business:
INCOMING : The right telephone system can help you address your clients' or customers' needs more effectively, and ensure quality of service. With its rich, programmatic features, customized dial plans and interactive menus, wait times and dropped calls are minimized, and any on-hold calls, can be made as pleasurable (or informative) as possible. The advantage of an Analytikz PBX is that it by providing personalized features like digital receptionist, voicemail, interactive menus, ring groups, conferencing, on hold and roaming extensions, call recording and more... you are able to integrate your telephony and communication processes into your business model to better reflect your organizational culture and goals.
OUTGOING : For organizations that rely heavily on outgoing calls (sales and marketing departments, for instance), the Analytikz PBX can personalize, automate and optimize many of the tasks you need accomplished. The Analytikz PBX can integrate with your CRM (or our Analytikz CRM product) and your phone for on-click dialing right from your contact list, and automatically updating your contact manager with the call log. Choose real-time least-cost carriers on each call, record calls for quality of service, link to remote extensions and mobile phones.
The Analytikz PBX provides Voicemail services with Directory, Call Conferencing, Interactive Voice Response, Call Queuing and many other features. It has support for three-way calling, caller ID services, ADSI, IAX, SIP, H.323 (as both client and gateway), MGCP and SCCP/Skinny. The Analtytikz PBX can work with any handset/device, digital, analog or cellular. When upgrading to an Analytikz PBX, you will find that it supports ALL of your existing phone system requirements, plus a host of new features. Low cost calls are only the beginning of the benefits of an Analytikz PBX.
Analytikz PBX - Business Benefits
A U T O M A T I C A L L Y R O U T E U S I N G C H E A P E S T C A L L R A T E
An ANALYTIKZ PBX will connect to any telecommunications provider and just about any of the new generation Voice Over IP (VoIP) providers that are in the market. The benefit is that with an ANALYTIKZ PBX you can connect to whichever service provides the best value for money. In fact, with an ANALYTIKZ PBX , you can even connect to multiple services and have Analytikz send calls over the services which provides the cheapest call rates for any given call.
C O S T S A V I N G S O N L O N G D I S T A N C E C A L L S
An ANALYTIKZ PBX is shipped ready to connect to a VoIP provider which yields direct cost savings on long distance calls. IP based PABX, such as Analytikz, when coupled with a VoIP provider (provide internet phone calls) delivers untimed National Calls and significantly discounted International calls. Local calls can often be discounted to Telstra's standard rate. Calls to other people who use the same VoIP provider are generally free. While savings will differ based on your usage patterns, typically they will be in the 30-50% range.
S A V I N G S O N L I N E C O S T S
Another benefit of an IP based PABX such as Analytikz is the savings on line costs. When you start making calls using an Analytikz PBX using VoIP, most organisations will find that they can reduce the number of PSTN (Telstra, Optus) lines into their business.
C H E A P L A N D L I N E C A L L S T O M O B I L E L I N E S
Many people are not aware that making a call from a lan (local-area network) line phone to a mobile phone is the most expensive type of call you can make. Mobile to mobile calls are far cheaper and some mobile telephone providers even provide free calls within their own network. With an ANALYTIKZ PBX, and the addition of a 'Mobile Phone Gateway', Analytikz can turn any call to a mobile phone from your office phone into a low cost mobile to mobile call. Organisations which have a number of sales staff on the road with mobile phones can gain access to significant savings by the addition of a 'Mobile Phone Gateway'.
In some circumstances, the savings achieved from a mobile gateway are enough to pay for the complete PABX in under 12 months.
V O I C E M A I L & U N I F I E D M E S S A G I N G - Fax, Voicemail and Email
An Analytikz PBX provides the ability to have all of your messages delivered to your email inbox.
Analytikz can be configured to deliver any voicemails directly to your email client. Just click on the message and you can listen to your voicemail directly from your computer.
F A X I N G
The ANALYTIKZ PBX is able to send and receive facsimiles directly to and from your existing email client.
With Analytikz all your messages arrive at a single location which makes life so much more simple. With the ANALYTIKZ PBX, you no longer need a private fax number for sending/receiving sensitive documents as the documents can be delivered directly to your desk phone using 'Direct In Dialling' (DID) where each employee has their own private number.
M I C R O S O F T O U T L O O K I N T E G R A T I O N (OR CMS INTEGRATION)
With the addition of a small software installation on each desktop, users of Microsoft Outlook can now dial a number directly from an Outlook contact. Just find the contacts details in Outlook, right click their phone number and click 'Dial'. The call will be placed for you.
S A V I N G S O N C A B L I N G
When fitting out a new office or renovating an existing one, the cost of cabling can be quire extensive. An ANALYTIKZ PBX system will run over the same cables as your computers. For small installations a single cable to each desktop is sufficient to provide a connection for a telephone and a computer (this does require a telephone handset which includes an Ethernet pass through option). For larger installations, we recommend having a separate set of cables for the telephony system. Even in these circumstances, savings are possible as only a single type of cable needs to be installed.
L O W C O S T A C C E S S T O A D V A N C E D P H O N E F E A T U R E S
As the ANALYTIKZ PBX is a new generation telephone system, it delivers new price points on standard features which make them affordable to even small business, while adding new advanced features. This is the most significant advantage of an Analytikz PBX when comparing it to other VoIP based PABXs.
Previously, features such as call queuing, digital receptionist and voicemail were only available in high end PABXs. With an Analytikz PBX, the same set of features are delivered in every system, which means that even small businesses get access to the same advanced features as large corporations.
M O B I L I T Y
With an ANALYTIKZ PBX the definition of a telephone extension has changed. A telephone extension is no longer a fixed device at a fixed location. Employees working from home or on the move can now make phone calls to office extensions (or anywhere else for that matter) as if they were sitting at their desk in the office. The inverse is also true; an Analytikz PBX can be configured so that it knows where you are and routes incoming calls to you no matter where you are. Travelling staff can pack a VoIP handset (which can be as small as a Bluetooth headset when used in conjunction with a laptop) and make calls from anywhere that a broadband internet connection is available.
A D V A N C E D B I L L I N G A N D C A L L I N G A C C O U N T I N G S E R V I C E S
All ANALYTIKZ PBXs come with a call accounting service so that you can keep track of each call made including source and destination number, duration etc. This can be used to track call usage of different departments.
Optional advanced modules are also available to provide web based reporting tools where required.
F R E E I N T E R - O F F I C E C A L L S
Every ANALYTIKZ PBX has the ability to connect to one or more Analytikz PBXs. This means that its very easy to connect multiple offices and route calls between them. Add a reliable Internet Connection at each end an you can start making free calls between offices even if they are located interstate or internationally.
K E E P Y O U R O L D P A B X O R Y O U R O L D P H O N E S I F Y O U W A N T T O
For organisations which have a large investment in their existing PABX, an ANALYTIKZ PBX can be installed along side, giving you the added benefits without having to throw your old Telephone system away.
S C A L A B I L I T Y
Analytikz technology scales from small offices with 6-7 phones, to large scale enterprises with thousands of phones spread across the globe. You can scale up an ANALYTIKZ PBX by adding additional PABXs or upsizing the existing server. It is important to note that even when upsizing you can still use the same version of Analytikz, therefore you don't lose any investments you have made in customising, purchasing peripheral systems or handsets. This is especially important when you start talking about integrating your business systems with your PABX using Computer Technology Integration (CTI). The same Analytikz PBX technology can be used whether you are a small 5 employee business or a global enterprise, system compatibility will be maintained as you grow to bigger systems.
O P E N S T A N D A R D S M E A N S N O L O C K - I N
The ANALYTIKZ PBX is built on open standards which means that you are not locked into any single vendor for support. Analytikz also operates with standards based (SIP) phones so that if you decided to move to another PABX, you wouldn't need to throw your phones away. You can mix and match phones from multiple vendors such as Cisco, Polycom and Snom.
P R O F E S S I O N A L C O M M E R C I A L S U P P O R T
Analytikz Inc assures that your organization will receive the highest level of professional support for your PBX.