projects
Here's a quick survey of some our recent work.
Private Medical Clinic
NEED: Assist with growth management and provide strategic consultation on business practice and development.
Project: Organizational Restructuring and Governance Policy Design
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Responsibilities:
- Provide best-in-business step by step implementation for private clinic to manage growth and expansion of operations.
- Lead data collection and analysis of all data collected
- Provided recommendations on Next steps for Operational Deployment of Business Units
Project: Laboratory Analysis Document Automation
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Responsibilities:
- Create, design and implement an automated data entry process for Laboratory Analysis Results (including automatic Graphics generation):
- Create an automated form / document to assist technicians while inputting patient analysis results for electronic records
- Develop user GUI interface (fields, scroll bars, etc) and all needed form entry fields (name, file number, OH level 1 , OH level 2, etc)
- Develop macros for automated push and pulls to application database (at the click of a button)
- Automatically generate graphic representation of analysis results
- Design printable document
- Integrate Form into Medical Secretary Team Process
- Install template forms on network servers
- Configure workstations for form compatibility
- Provide on-going support and user-training
- Automated data entry process has resulted in decreased filing errors and reduced manhours for the task by 70%
- Automated form now replaces data entry process for depistage
- Client is replicating process and forms to other areas of the laboratory and clinic
- Technical Environment: SQL, VBA, ColdFusion, GE ViewPoint, Windows XP, Office
Accomplishments:
Project: Patient Care Centre (including call center) implementation
Responsibilities:- Design and Implement a Patient Care Centre for private medical clinic (including VOIP and Scripting Process Implementations)
- Install, configure and deploy VOIP IPBX server
- Dial Plans, Ring groups, DID number, Hunt protocols, video conferencing setup, remote and software phone setups
- All requirements and scoping (equipment, human resources, technology, supporting processes / interdepartmental collaboration)
- Acquired T1 line as per my recommendation
- Designed call scripting for call processing and interdepartmental transfers for call resolution
- Technical Environment:
- Patient Care Specialist Workstations: Windows 2k3, Active Directory, DHCP, XP, BabySentry, MedRV;
- VOIP Deployment: Asterisk, Linux CentOS, Sugar CRM, SQL, PHP, SNOM, Cisco
Accomplishments:
OneBridge Consulting Group
Project: VOIP and CRM installation and deployment at OneBridge www.onebridge.ca
Responsibilities:
- Install, configure, customize and deploy IP PBX and CRM servers
- Interface with PSTN and IAX providers
- Dial Plans, Ring groups, DID number, Hunt protocols, video conferencing setup, remote and software phone setups
Accomplishments:
- Deployed VOIP server on OneBridge network
- Integrated two DIDs
- Configured servers for interfacing with PSTN and channel providers (IAX and SIP)
- Installed and configured software phones for remote and travelling sales teams
- Installed Sugar CRM services, Created Users and customized interface.
- Deployed server on network and opened for secure web access (Employee web portal)
- Technical Environment: Asterisk, Linux CentOS, Sugar CRM, SQL, PHP, SNOM, LinkSYS
8th House Publishing
Project: New Business Deployment www.8thHousePublishing.com
Responsibilities:
- Assist with all aspects of business start: legal, financial, marketing, etc.
- Development and design of all marketing collateral, including website, and corporate brochures
- Market Analyses Dial Plans, Ring groups, DID number, Hunt protocols, video conferencing setup, remote and software phone setups
Accomplishments:
- Successfully deployed sustainable business operations in Jan 2007.
- Doubled revenues and tripled operations in May 2008.
